10. December 2020 - 13:00 till 21:30
Metro Meeting Center
United StatesBoston101 Federal Street

Customer Advisory Board CONFERENCE 2020, Metro Meeting Center, Thursday, 10. December 2020

Welcome to the largest conference WORLDWIDE focused on Customer Advisory Boards. The Customer Advisory Board association conferences are excellent professional development venues regardless of your program size or maturity; last year 69% of our members had established programs and 21% were in their infancy. With so many best practices shared, and so many connections made, attendees leave energized and ready to implement new strategies to take their Customer Advisory Board programs to the next level.

We invite you to:

    Hear how leading B2B marketing practitioners are engaging their TOP customers 

    Challenge your thinking on how Customer Advisory Boards can drive business value 

    Get tips, tools and best practices you can use immediately with your customers 

    Network with fellow industry professionals on the leading edge of B2B customer engagement 


WELCOME RECEPTION – Wednesday December 9th 2020

7:00 p.m.        Appetizers will be served fom 7pm onwards at Slate Bar & Grill, 109 High Street, Boston, MA 02110

CONFERENCE DAY – Thursday December 10th 2020 


8:00 a.m.

Breakfast & Registration

8:45 a.m.

Welcome & Meeting Objectives – Gavin Nathan, Chair, CustomerAdvisoryBoard.org

8:50 a.m.

"TBD" – CAB Manager.

9:40 a.m. 

"TBD" – CAB Manager.

10:30 a.m.

Refreshment Break 

10:50 a.m. 

"The Secret Sauce of Session Design" – Eyal Danon, Founder, Ignite Advisory Group   

11:40 a.m.

"TBD" – CAB Manager.

12:30 p.m.

Lunch & Networking

1:30 p.m. 

"TBD" – CAB Manager.

2:15 p.m.

"TBD" – CAB Manager.

3:00 p.m.

Refreshment Break 

3:20 p.m. 

Group Breakouts: What are the Top 3 Challenges you **** managing Customer Advisory Board Programs? What are the Top 3 Solutions to these?

4:10 p.m.

Group Readouts

4:20 p.m.

Meeting Close

4:30 p.m. 




Oracle, IBM, HP, Intel, Cisco, Aetna, HCL Technologies, AT&T, Adobe, SafeNET, Syncsort, Informatica, National Instruments , First Line Software, Adobe, Ignite Advisory Group, Staples, Cornerstone OnDemand, QAS, Wells Fargo, PNC Bank, Experian, AmerisourceBergen, Schwab, Iron Mountain, Pershing, Ryder, ebay, Daimler Trucks, Wolters Kluwer, Sitecore among others…


HOTEL: Please book anywhere in downtown Boston based on your hotel preferences.

AIRPORT: Closest airport is Boston Logan International a 15-20 minute drive away.

PARKING: Paid parking is available in the basement of the building.

Thursday, 10. December 2020, Metro Meeting Center, Customer Advisory Board CONFERENCE 2020

The Improv Comedy Power Hour

The Improv Comedy Power Hour

Saturday 12. December 2020
The Improv Comedy Power Hour
Saturday 26. December 2020
Nonprofit Coffee Chat
Tuesday 29. December 2020
Nonprofit Coffee Chat
Tuesday 08. December 2020
Nonprofit Coffee Chat
Tuesday 22. December 2020
Nonprofit Coffee Chat
Tuesday 15. December 2020
Surfin a Beach Boys Christmas
Saturday 19. December 2020
Real RAPP Radio Show
Saturday 12. December 2020
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