Emotional Intelligence Workshop, City of Baltimore Learning Center, Monday, 15. June 2020

Emotional Intelligence Workshop

This class is for City of Baltimore employees only.

 Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900s, but the term was first introduced by Wayne Payne in 1985.
As a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn't until the publication of Daniel Goleman's best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
This workshop will explain the fundamentals of Emotional Intelligence and provide participants with tangible solutions for effective workplace engagement.
Learning Objectives: Upon completion of this course, participants will:

Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
Understand, use and manage your emotions
Successfully communicate with others in both a verbal and non-verbal manner
Identify the benefits of emotional intelligence
Relate emotional intelligence to the workplace
Balance optimism and pessimism

Effectively impact others

Target Audience:       Any City Employee
 Time:                         9:00 AM – 2:00 PM
Location:                    City of Baltimore Learning Center
                                   7 E. Redwood Street / 15th Floor / Poe Learning Lab
Price:                          $300 per person (charged to your agency)
To register for workshop:

Please click on SELECT A DATE to choose your selection.

Then click on REGISTER to complete your class registration.

Office of Learning & Development Workshop Cancellation PolicyUpon confirmation of enrollment, employees should note the date(s), time(s) and location of the workshop on their personal calendars and make every effort to attend as scheduled. Requests to cancel a registration must be received via email to Training@Baltimorecity.gov at least three working days prior to the scheduled date to avoid charges. Agencies will be charged full workshop price for  "no shows" ("No Shows" are registrants not present in the session by the start time.)  The Office of Learning & Development reserves the right to cancel a workshop if the number of registrations received is such that it would make it cost prohibitive and in that case, workshops will be canceled one week in advance of the scheduled date. 

Monday, 15. June 2020, City of Baltimore Learning Center, Emotional Intelligence Workshop

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